Help and support


You can create a support ticket if you had already made a payment but something went wrong.
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Support by telephone is available Monday through Friday from 9:30am to 5:00pm (EST).
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Be sure to have the exact spelling of your nickname ready, along with a full description of any problem you may be experiencing.
Telephone operators CANNOT and WILL NOT assist with any issue that involves a ban or restriction! NO EXCEPTIONS! If you need help with a ban or restriction you must fill out a form describing your issue.
A lot of people reading this website are technically-savvy and heroes when it comes to computer troubleshooting. In fact, many readers could earn a small fortune on the side just by offering online PC support and helping computer newbie’s work through very simple computer issues. As massive social networks like Facebook brings millions of brand new computer users online every year, more and more Internet travelers are going to need help with simple things like how to check their email online, how to access their Facebook accounts with their mobile phone, and thousands of other questions that most of us could answer in less than five minutes.
How do you offer such a service for these Internet latecomers? It’s easy, you offer online tech support that’s available whenever you’re online (and you and I both know that’s pretty much all the time.) Here by us, we love chat services.
Today, in the spirit of my usual theme of ways to earn extra income, I would like to offer another easy business idea – using the chat system in combination with Paypal to sell your expertise in the form of online PC support. Excited? I know I am – and it’s so easy you’ll be asking yourself why you didn’t think of doing this before now!